Fee in details
Domastic & International transactions fee
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0.89%
Transection fee - UK
2.05%
Transection fee - International / business
We're updating all domestic and international transaction fees. Stay tuned — changes are coming soon.
Relevant Market/Region
Rates published below apply to Nulink accounts of residents of the following market/region:
Market/Region list
| United Kingdom (UK) | Guernsey (GG) | Jersey (JE) |
|---|---|---|
| Isle of Man (IM) |
Buying with Nulink
It’s free to use Nulink to donate or to pay for a purchase or any other type of commercial transaction unless it involves a currency conversion.
Online or in-store
| Rate |
|---|
| No Fee (when no currency conversion is involved) |
Selling with Nulink
When you buy or sell goods or services, make any other commercial type of transaction, or receive a payment when you “request money” using Nulink, we call that a “commercial transaction”.
For the listings of selling rates, please visit our Nulink Merchant Fees Page.
Buying and Selling Cryptocurrencies
The transaction fees are based on how much cryptocurrency (“crypto”) you buy or sell. The exchange rate you’ll see before buying or selling crypto will also include an exchange rate margin. There’s no fee for holding crypto in your account.
| Purchase or sale amount | Fee |
|---|---|
| 1.00 – 4.99 GBP | 0.49 GBP |
| 5.00 – 24.99 GBP | 0.99 GBP |
| 25.00 – 74.99 GBP | 1.99 GBP |
| 75.00 – 200.00 GBP | 2.49 GBP |
| 200.01 – 1,000.00 GBP | 1.8% |
| 1,000.01 GBP | 1.5% |
Receiving and Sending Donations
When you accept the User Agreement or the Nulink Fundraisers Terms and Conditions to send or receive funds (using one of the payment types listed below), we call that a “donation”. Funds sent or received through other products or services (not set out below) are not “donations” eligible for donations pricing. In such cases, the applicable transaction rates will apply and will be subject to the fees disclosed for such products or services on the applicable fees page.
Standard rate for receiving domestic donations
| Transaction Type | Rate |
|---|---|
| Donation | 2.9% + fixed fee |
| QR Code Transactions – 10.01 GBP and above | Commercial Transaction rates apply |
| QR code Transactions – 10.00 GBP and below | Commercial Transaction rates apply |
| Nulink Fundraisers (Listed) | Commercial Transaction rates apply |
| Nulink Fundraisers (Unlisted) | No fee |
Receiving international donations
The applicable fee for receiving domestic donations applies plus the additional percentage-based fee for international donations.
Additional percentage-based fee for international donations
| Where sender’s market/region is | Fee |
|---|---|
| EEA | 1.29% |
| All other markets | 1.99% |
Fixed fee for donations (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | 0.30 AUD |
| Brazilian real | 0.60 BRL |
| Canadian dollar | 0.30 CAD |
| Czech koruna | 10.00 CZK |
| Danish krone | 2.60 DKK |
| Euro | 0.35 EUR |
| Hong Kong dollar | 2.35 HKD |
| Hungarian forint | 90.00 HUF |
| Israeli new shekel | 1.20 ILS |
| Japanese yen | 40.00 JPY |
| Malaysian ringgit | 2.00 MYR |
| Mexican peso | 4.00 MXN |
| Currency | Fee |
|---|---|
| New Taiwan dollar | 10.00 TWD |
| New Zealand dollar | 0.45 NZD |
| Norwegian krone | 2.80 NOK |
| Philippine peso | 15.00 PHP |
| Polish zloty | 1.35 PLN |
| Russian ruble | 10.00 RUB |
| Singapore dollar | 0.50 SGD |
| Swedish krona | 3.25 SEK |
| Swiss franc | 0.55 CHF |
| Thai baht | 11.00 THB |
| UK pounds sterling | 0.30 GBP |
| US dollar | 0.30 USD |
Standard rate for sending domestic donations
| Payment Type | Rate |
|---|---|
| Nulink Fundraisers (Unlisted Fundraisers) | Sending and Receiving Money Rates (i.e., sending domestic personal transactions rates) |
| All Other Donations | No fee |
Standard rate for sending international donations
The applicable fee for sending domestic donations applies plus the applicable additional percentage-based fee for international donations (international fee).
| Payment Type | Rate |
|---|---|
| Nulink Fundraisers (Unlisted Fundraisers) | Sending and Receiving Money Rates (i.e., sending international personal transactions rates) |
| All Other Donations | No fee (when no currency conversion is involved) |
Sending and receiving money
When you send money (initiated from the “Friends and Family” tab of the “Send Money” flow) to, or receive money into your Nulink account from, friends and family without making an underlying donation or commercial transaction (that is, the payment is not for the purchase of goods or services or for making any other commercial transaction), we call that a “personal transaction”.
The rates relating to personal transactions are set out below.
Sending domestic personal transactions
| Rate |
|---|
| No fee (when no currency conversion is involved) |
Sending international personal transactions
| Rate | Minimum/Maximum |
|---|---|
| 5% of the transaction amount | The minimum fee is 0.99 GBP and the maximum fee is 2.99 GBP |
Receiving personal transactions
| Rate |
|---|
| No fee (when no currency conversion is involved) |
Currency Conversions
For information about how we convert currency, please see the user agreement.
Please access the Currency Converter tool below to indicate the applicable rate that may apply to your transaction. Any rates shown are subject to change based on time and date of the completed transaction.
Currency Converter Tool
Converting balance for a business account and transactions for which a receiver has agreed to bear the currency conversion
| Rate |
|---|
| 3% above the base exchange rate |
Withdrawals Out of Nulink
You can typically withdraw money out of Nulink by standard withdrawals/transfers to your linked bank account or eligible debit cards. Withdrawal to a bank account or a card may not be possible in all markets. A currency conversion (and currency conversion fees) may also apply.
Note: For additional listings of transfer rates out of business accounts, please visit our Nulink Merchant Fees Page.
Withdrawing a balance from a personal Nulink account
| Withdrawal/Transfer to | Market | Rate |
|---|---|---|
| Bank account | All (where available) | No Fee (when no currency conversion is involved) |
| US bank account | GG, IM, JE, & UK | 3% (when no currency conversion is involved) |
| Cards | GG, IM, JE, & UK | No Fee (when no currency conversion is involved) |
Other Consumer Fees
Included below are fees associated with events, requests, or actions that may happen when you use your account.
Other Fees
| Activity | Description | Rate |
|---|---|---|
| Bank Return on Withdrawal/Transfer out of Nulink | This fee is charged when a Withdrawal/transfer out of Nulink is attempted by a user and it fails because incorrect bank account information or delivery information is provided. | See Bank Return on Withdrawal/Transfer out of Nulink Table below. |
| Credit Card and Debit Card Confirmation(s) | Some users, in order to increase their sending limit or as Nulink may determine, may be charged a credit card and debit card link and confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process. | See Credit Card and Debit Card Link and Confirmation Table below. |
| Inactive Nulink Account | The inactivity fee will be the lesser of the fee listed below or the remaining balance in your account. | See Inactive Nulink Account Fee Table below. |
| Records Request | This fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your Nulink account. | 10.00 GBP or 12.00 EUR (per item) |
Bank Return on Withdrawal/Transfer out of Nulink Table
| Market/Region | Rate |
|---|---|
| UK users | 0.50 GBP |
| Users registered in the Eurozone | 3.00 EUR |
Credit Card and Debit Card Link and Confirmation Table
| Currency | Rate |
|---|---|
| Australian dollar | 2.00 AUD |
| Brazilian real | 4.00 BRL |
| Canadian dollar | 2.45 CAD |
| Czech koruna | 50.00 CZK |
| Danish krone | 12.50 DKK |
| Euro | 1.50 EUR |
| Hong Kong dollar | 15.00 HKD |
| Hungarian forint | 400.00 HUF |
| Israeli new shekel | 8.00 ILS |
| Japanese yen | 200.00 JPY |
| Malaysian ringgit | Not Applicable |
| Mexican peso | 20.00 MXN |
| Currency | Rate |
|---|---|
| New Taiwan dollar | 70.00 TWD |
| New Zealand dollar | 3.00 NZD |
| Norwegian krone | 105.00 NOK |
| Philippine peso | 100.00 PHP |
| Polish zloty | 45.00 PLN |
| Russian ruble | 60.00 RUB |
| Singapore dollar | 3.00 SGD |
| Swedish krona | 100.00 SEK |
| Swiss franc | 10.00 CHF |
| Thai baht | 70.00 THB |
| UK pounds sterling | 9.00 GBP |
| US dollar | 1.95 USD |
Inactive Nulink Account Table
| Currency | Fee |
|---|---|
| Czech koruna | 270.00 CZK |
| Danish krone | 75.00 DKK |
| Euro | 10.00 EUR |
| Hungarian forint | 3,600.00 HUF |
| Norwegian krone | 105.00 NOK |
| Polish zloty | 45.00 PLN |
| Swedish krona | 100.00 SEK |
| Swiss franc | 10.00 CHF |
| UK pounds sterling | 9.00 GBP |